CherryPick support.

A question about the app? Something not working as expected? Get in touch.

Share your feedback.

Have a suggestion or a question? Copy this address into a new message in your usual email tab or app.

support@cherrypicapp.com

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Help us understand the issue

Tell us which feature you were using, what happened and what you expected. Include your device model and app version if you can. Please don’t send your password or payment-card details.

Describe the steps that led to the problem and any error text.
Say whether you are using iPhone or Android.
If sharing a screenshot, remove personal details you do not want to send.

Purchases and subscriptions

If your purchase was billed through Apple or Google Play, use that store’s account and subscription help. Use the account associated with the purchase.

For an access problem, tell CherryPick which store handled the purchase and what you see in the app. Do not send card details. This page does not set a refund policy or promise an outcome.

Questions about a photo scan?

AI-assisted scanning helps identify produce. A photo cannot establish ripeness or food safety, or replace checks you make with touch and smell.

Your information and account

For a question about your information or an account request, use the support email above. You can also review the app privacy page and terms of use.